Resources
Case Studies
show real results from real matters.
What changed when firms moved from in-house review to a model they could choose.
WHAT EACH STUDY COVERS
01
Matter type
02
Page volume
03
Review model used
04
Turnaround
05
Measured savings
CASE STUDY 01
Mid-Sized Law Firm
01
The Problem
A growing mid-sized firm was losing control of critical medical information after record retrieval. Internal staff was swamped and falling behind, attorneys were uneasy about knowing their cases fully, and overhead kept climbing.
02
The Solution
After a consultation and several formatting samples, the firm settled on a custom narrative summary with hyperlinks to all salient source documents. Summary and records are presented chronologically for easy cross-reference — with the option to submit special instructions and rush requests.
03
The Outcome
Every unique case requirement has been met or exceeded. The summary format was improved and files were delivered on time, at lower cost, with reliable accuracy. What was once an overhead expense is now a predictable, billable case cost.
CASE STUDY 02
National Record Retrieval Company
01
The Opportunity
A national record retrieval and document management company sought growth in the legal field. Strong at obtaining records, they delivered files as-received — but knew clients struggled to organize disparate records and extract clinical data before merit review. They wanted a reliable partner for that tedious work.
02
The Solution
With strict requirements for format, accuracy, quality, timely delivery, and full process integration, they partnered after extensive testing. The result: customized formatting, internal QC protocols (especially for hand-written notes), reliable turnaround, and predictable value pricing — on a scalable, customer-centric operation.
03
The Outcome
The company now offers an enhanced service line, stronger client support, and an additional revenue stream contributing directly to their profitability.
PRACTICE COVERAGE
Cases We Support
Automobile Accidents
Truck Accidents
Personal Injury
Product Liability
Medical Malpractice
Workers’ Compensation
Disability (SSDI, LTD)
Mass Torts
Class Actions
Complex Medical Records
WATCH · HOW IT WORKS
