Reliable high quality and extraordinary customer service

Medical Legal Spider has created an innovative, technology assisted document review model that embeds Quality Control to deliver reliable accuracy. At the start of each client relationship, project leadership won't rest until we fully understand your formatting needs, incorporate your instructions and feedback into the dashboard of our advanced electronic sorting and data extraction technology.

Then, we'll model your files to demonstrate accuracy and tweak the format. Medical Legal Spider's multi-step review process, including Quality Control review of all assignments guarantees your satisfaction.

Scalability and affordability

Medical Legal Spider stands ready to take on your most challenging medical records and cases with large volumes of files. When you have great demand, Medical Legal Spider will process medical records using your formatting specifications with a timely, pre-determined turn-around. When you are focusing on other aspects of your case, Medical Legal Spider stands ready for the next assignment.

Yet, there are no long term contracts, minimums or set-up fees: not for routine formatting or to customize deliverable to even the most complex requirements. We charge only for completed assignments on the basis of per processed page or per hyperlink created. The same pricing model is applied to cases from 20 pages or larger than 5,000 pages for complete billing transparency. Proforma estimates for pre-authorization are always available and encouraged.