Medical Legal Spider has been a leading provider of medical record review services since 2007. Each year, we process millions of pages of medical records with over 300 experienced reviewers and advanced AI technology. We are renowned for our accuracy, reliability, commitment to timely delivery, and adherence to budget.
Who We Are- 2770 Main Street, Suite 93 Frisco, TX 75033 United States
- Support: +1-855-6SPIDER / +1-855-677-4337
2000+
Clients
Nationwide
We support Plaintiff and Defense Attorneys, Insurers and Insurance Service Companies, Medical Experts, Legal Nurse Consultants, and Record Retrieval Companies.
We maintain robust operating procedures and IT infrastructure to ensure compliance
ISO 9001:2015 Certified Company
ISO 27001:2015 Certified Company
HIPAA Compliant
Who we are?
About Medical Legal Spider
Transforming Medical Document Review
We revolutionize medical document review by converting a challenging, resource-intensive task into an efficient, process-driven outsourced solution.
Empowering Informed Decisions
We equip our clients with essential tools to make the most informed case decisions, utilizing all available medical documentation.
Strategic Partnerships to Cut Costs
We partner with our clients to reduce operating costs and overhead, enabling the reassignment of skilled staff to focus on their core competencies.
Scalable and Flexible Solutions
We provide scalable and flexible options that allow client firms to tackle the most challenging cases or manage a high volume of medical records effectively.
Why us?
Get Exceptional
Service For Results
Take advantage of our on-demand human review to receive exactly what you need, tailored to your preferred format, and save up to 40%. Alternatively, choose AttestaAI our AI platform built on 20 years of expertise for streamlined access to data and insights in a standard format, saving up to 60%.
Enhanced Service
Why US Based Customer Support!
Direct Service to American Customers
Directly serving American customers allows MLS to effectively manage case files for all claims and litigation filed in the United States, ensuring a positive impact on case management and outcomes.
1
Legal and Compliance Expertise
Certain industries require strict adherence to US regulations and standards. Having a US-based customer support team familiar with local laws ensures MLS maintains compliance and provides informed assistance to clients. HIPAA compliance is a good example.
2
Competitive Advantage
Providing exemplary customer service in the US market enables MLS to help its clients distinguish themselves from competitors. This leads to increased customer loyalty, referrals, and ultimately, enhanced market share.
3
Cultural Understanding
US customer support teams possess a deep understanding of cultural, legal, and insurance nuances specific to American claims and litigation. This alignment enhances customer satisfaction by addressing their unique preferences and needs.
4
Language Accessibility
English is the predominant language in the US, facilitating seamless communication between MLS and its American clients. Resources are also available for medical record translations when needed, ensuring effective support across diverse linguistic needs.
5
Time Zone Coverage
Operating customer support in the US enables MLS to provide timely assistance during American business hours. This ensures prompt responses and support, enhancing overall service reliability for customers.
6
MLS Commitment to Excellence
By offering US-based customer support, MLS demonstrates its commitment to delivering high-quality service and timely assistance tailored specifically for American customers.
7
Overall, maintaining US customer support is a strategic business decision for MLS. It aims to improve customer experience, optimize the value of support services, and empower clients to maintain a competitive edge in their respective markets.
Globaly renowned & trusted
We Working Everywhere
United States
Canada
Trial
Get your free trial
Talk to Rick
right away
rlitzky@medicallegalspider.com
+1-855-6SPIDER / 1-855-677-4337
- Experienced |
- Specialized |
- Professional
testimonials
What our Satisfied
Clients Say
Medical Legal Spider has significantly improved the quality of files and medical summaries, while also reducing medical review costs by 75%. Customers are highly satisfied with the service.
-Vice President Medical Records Management Firm
